COMPANY OVERVIEW
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at milliken.com and on Facebook , Instagram , and LinkedIn .
POSITION TITLE
Analytics Senior Specialist, Marketing and Customer Experience (CX)
POSITION OVERVIEW
As a vital member of our marketing team, you will analyze and track data to boost marketing effectiveness, enhance customer experience, and drive profitable growth. You’ll build the team’s analytics capabilities, providing actionable insights to optimize the end-to-end customer journey. These insights will be a key component of business cases related to digital investment, process improvements, marketing strategies, and other key initiatives. Acting as a change agent, you’ll leverage data and insights to collaborate with global colleagues.
Based at our corporate headquarters in Spartanburg, SC, this role offers a flexible blend of in-office and remote work. Reporting to the Senior Manager of Customer Insights and Analytics, you’ll be part of the Milliken Marketing Services team. This role requires significant collaboration across the organization, partnering with marketing, sales, customer service, and IT to support key enterprise initiatives.
JOB RESPONSIBILITIES
Data Analytics and Reporting:
Digital Tracking and Optimization:
Dashboard Management:
Client Partnership:
QUALIFICATIONS
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