Vaimo is one of the world’s most respected experts in digital commerce and experience. As a full-service omnichannel partner, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world.
We work with brands, retailers, and manufacturers all over the world. We have a 14-year track record of technical excellence, working with select industry partners, to provide our clients with the best solutions across the B2B, B2C, and D2C sectors. Since we started back in 2008, we have become one of the world’s most appreciated experts in commerce thanks to the trust from our clients and the success they’ve achieved.
As a Solution Consultant, you work across many different areas within digital commerce where the end goal is to help our clients meet their business objectives.
You're typically engaged in project pre-studies (Discovery), pre-sales, and ad-hoc client consulting assignments. In addition, you play an essential role in gathering and documenting technical and business requirements, defining and developing technical solutions that align with client business goals and objectives. And as an expert on the technology stack and architecture, you work across our complete platform offering and design solutions for smaller and larger multi-platform implementations.
You work closely with both business and technical people on the client-side, and platform-specific Subject Matter Experts (Developers/Business Consultants/System Architects) who own the platform-specific technical solutions, where your responsibility is to make sure that all solutions, platforms, integrations, and data flows are working across the proposed delivery solution. Depending on your background, you might be a Subject Matter Expert yourself!
Your focus will be on the USA-CAN markets when it comes to Vaimo clients. You will also have the opportunity to support our international accounts.
Key Responsibilities
Design high-level project architecture and deliver detailed documentation based on Discovery processes to outline a proposed solution to clients as well as provide high-level estimations and assess complexity, clarity, and risk factors
Facilitate workshops and design business processes to improve customer experience, increase profitability, and improve competitive position to help our clients reach their business goals
Drive project pre-study projects together with UX, Solution Architects, and Project Managers to identify business requirements and define the best possible platform solution
Qualify project Discovery processes in conjunction with PMO, Sales, and Ecommerce Consultants
Lead Technical Discovery processes and support other Discovery tracks (eg UX, Strategy, PIM)
Continuously improve best practices for Discovery documentation, design, and solutions.
Support sales in pre-sales meetings, project qualifications, and RFP responses
Articulate the architectural and solution vision to clients, sponsors, and stakeholders
Skills & Requirements
In your role you will be a key player in many new client engagements and projects, enforcing a sharp focus on driving business value through technology, solution design, and the right tactics.
7+ years of experience with digital and e-commerce + experience with Adobe Commerce and/or commercetools
Strategic thinker that can offer creative solutions and ideas, with the ability to translate and communicate data into actionable items
Experience with digital and e-commerce platform implementation on agency or client-side
Good understanding of digital technologies, trends, and digital commerce principles
Proactive and self-motivated with the ability to work independently
Business, digital, e-commerce, and project experience
Logical (connecting dots) and solution-driven thinker
Can navigate on different organizational levels
Strong presentation & communication skills
Partner system insights and understanding
Organized and attention to details
Retail and/or B2B experience
Strong problem-solving skills
What's in it for you
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