Job Description

OPERATIONS OFFICER

WHAT IS THE OPPORTUNITY?

City National Bank is looking for a Back Office Operations Specialist within Capital Markets Operations. The ideal candidate will have a strong Foreign Exchange back-office knowledge. This role is responsible for processing transactions that support Foreign Exchange Sales & Trading. This role requires the ability to work in a fast-paced environment and multitask with strong communication skills. Additional responsibilities include internal communicating with Technology, Compliance, Risk, Sales and Trading internal partners. The Operations Specialist will follow policies and procedures with company standards and analyzing current processes, identifying opportunities to improvements.

What you will do

• Provide support for FX Spots, Forwards, NDFs etc.
• Subject Matter Expert in all Back-Office operations.
• Interact with clients, teammates from the LOB and other support teammates to process requests and resolve issues.
• Strong organizational skills and ability to multitask are crucial.
• Collaborate with colleagues and business leaders to identify opportunities for improvement and root causes.
• Collaborate with peers across the organization to identify and submit updates to policy and procedural gaps.
• Ensure functional procedures and controls are being followed and maintained
• Perform BSA/AML/OFAC reviews of client transactions as applicable to the departmental assignment.
• Strong interpersonal, communication and relationship building skills.
• Identify opportunities to improve processes and drive customer satisfaction, share findings and recommendations with management.

Must-Have*

• Bachelor's Degree or equivalent
• At least three years supervisory experience

Skills and Knowledge

• Preferred 2-3 years of Foreign Exchange Operations Banking experience
• Excellent verbal / written communication and organizational skills
• Problem resolution / investigative abilities and meticulous
• Must be an initiative-taker with the ability to work independently and in a team setting with minimal supervision.
• Extremely dependable and superior time-management skill
• Bachelor's degree in business or related field preferred.

Compensation

Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .

ABOUT CITY NATIONAL

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com .

EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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