IT Technician Assistant Job at Omm IT Solutions, Park Ridge, IL

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  • Omm IT Solutions
  • Park Ridge, IL

Job Description

Please Note:

  • This is a 100% On-Site (Part-Time - Approx. 20 hours/week) located at Park Ridge, IL.
  • Schedule: Monday-Friday: 6 PM-9 PM, Saturday: 9 AM-5 PM & Sunday: 12 PM-5 PM (Approximately 20 Hours/Week).
  • Type: Part-Time, W2 Preferred.

Position Summary:

The IT Technician will support the daily technical operations during evenings and weekends. Under the direction of the full-time IT Manager, this role provides basic desktop support, public assistance, troubleshooting of routine issues, printer support, and general monitoring of network and AV systems.

Key Responsibilities:

  • Provide in-person support to staff and patrons during evenings and weekends
  • Assist users with login issues, printing problems, and workstation operation
  • Monitor and report issues related to Wi-Fi, access points, and AV equipment
  • Replace or troubleshoot peripherals (printers, scanners, phones) as needed
  • Assist with minor system reboots, cable management, or physical equipment setup
  • Log incidents, assist with documentation, and escalate issues to the IT Manager
  • Help perform maintenance tasks like updates and inventory checks under guidance
  • Ensure timely reporting of critical system alerts during working hours.

Requirements

Minimum Qualifications:

  • Associate degree/diploma in Information Technology or related field (or enrolled in a relevant bachelor’s program)
  • 1–2 years of basic IT support or help desk experience preferred
  • Familiarity with Windows 10/11, Office 365, printers, and basic networking
  • Strong communication and problem-solving skills
  • Comfortable working in public-facing settings
  • Must be dependable and able to work onsite during specified evening/weekend hours.

Job Tags

Full time, Contract work, Part time, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

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