Hybrid Customer Service Representative Job at MyKelly, West Henrietta, NY

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  • MyKelly
  • West Henrietta, NY

Job Description

At   Kelly ®Professional & Industrial, we’re seeking a  Hybrid Customer Service Representative  for a cutting edge tech company in West Henrietta, NY. 

Pay: $20-23/hr. (Depending on experience).
Day Shift: 8am to 5pm, Mon-Fri. 
  • This is a temporary role with the possibility of permanent hire.


Position Summary:
As a Customer Service Representative you'll be at the heart of operations, handling order entries, responding to customer inquiries, and ensuring smooth transactional processes. 

Key Responsibilities:
  • Build customer relationships via phone, email, and in-person.
  • Process orders, changes, pricing adjustments, and cancellations.
  • Retrieve and verify customer information and order details.
  • Communicate order status, ship dates, and availability.
  • Collaborate with internal departments to resolve inquiries.
  • Issue RMAs and Credit Memos; manage invoicing issues.
Requirements:
  • High school diploma or equivalent.
  • 2+ years of Customer service experience preferred; Experience in a manufacturing environment is a plus.
  • Excellent communication skills and attention to detail.
  • Proficiency in MRP systems and Microsoft Office (Word, Excel, Outlook).
What happens next?
APPLY today and TEXT "Start" to (585) 902-0334 for more information!

#CB 9633562

Job Tags

Permanent employment, Full time, Temporary work, Day shift,

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