Job Description

Essential Functions of the position are detailed below and include any physical requirements below that

• Assists the Property Manager and or Multi Building Manager in the overall operation of the assigned property; In the absence of the property manager, is responsible for the management and supervision of the property
• Provides a welcoming and responsive interaction with applicants, residents, residents' guests, staff, vendors, and volunteers; Communicates accurate information regarding funding guidelines in both oral and written communication
• Processes initial housing applications and assesses eligibility utilizing prescribed methods according to funding regulations; Determine applicants' ability to meet funding income and other eligibility guidelines
• Prepares and organizes confidential resident files for annual audits following prescribed methods, ensuring all residents files are accurate, organized and in compliance with funding requirements at all times
• Responsible for accurate and timely monthly rent collections and proper service of timely notices to residents when rent payment is overdue
• Completes all necessary compliance reports and property check requests using the prescribed computerized check request system in a timely manner; Ensures all vendor services are completed accurately and addresses any issues that arise; Prepares work orders, sort's mail, and prepares flyers, as required
• Maintains the applicant wait list for the property per funding guidelines; Maintains contact with wait list applicants to help ensure property maintains full occupancy
• Aids in annual unit inspections and communicates outcomes and issues to property staff as needed; Provides set up and clean up assistance for resident activities
• Responsible for handling and/or coordinating services to resolve any resident / maintenance-related emergencies, as needed
• Attends and participates in any specialized training by funding bodies in the housing industry and /or Catholic Charities

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

Physical Requirements:

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Push and pull objects up to 25 pounds
• Climb up and down up to 6 flights of stairs at a time
• Lift up to 25 pounds

Additional Requirements: Must be able to perform math calculations.

Other Requirements:

• Background check, including any program specific requirements.
• Physical examination
• Drug Testing
• TB Testing
• Driver's License and reliable transportation
• Agency-specified automobile insurance
• Computer literacy in Microsoft Word and Excel

Immediate Supervisor: Site Director

Education and Experience Requirements:

• Preferred Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Microsoft Outlook, Word and Excel.
• Minimum Qualifications and Skills: Perform math calculations, excel in customer service, computer literacy skills including proficiency in Microsoft Outlook, Word and Excel.

Relevant Education:

• Preferred: Associate Degree
• Minimum: High School/ GED

Relevant Experience:

• Preferred: 2-4 years property Management Experience
• Minimum: 1-2 years property Management Experience

Certification/Licensure:

• Preferred: NCHM Certified Occupancy Specialist (COS) certification
• Minimum: NCHM Certified Occupancy Specialist (COS) certification to be obtained by the 18-month anniversary of employment

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