Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

The Steward is responsible for properly washing and sanitizing all tableware, pots & pans, and utensils. They will stock all areas with glassware and supplies and burnish all silverware. The Steward will assist in maintaining the La Cantera Resort & Spa Standards.

The Steward shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Hill Country Resort Culture as well as promoting La Cantera Hill Country Resort as both the destination and Employer of Choice!

ESSENTIAL JOB FUNCTIONS:

• Ensures dishes are sanitized and available as needed.
• Always keeps sanitation solutions up to company codes.
• Washes dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
• Place clean dishes, utensils, and cooking equipment in storage areas.
• Polishes silver and copper.
• Assists in inventory of china, glassware, and silver.
• Maintains proper placement and organization of pots, pans, and utensils.
• Maintains proper storage of dish dollies, glass racks, and flatware.
• Maintains kitchen work areas, equipment, and utensils in clean and orderly condition.
• Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, etc.
• Sorts and removes trash, placing it in designated pickup areas.
• Works diligently to avoid breakage and loss.
• Ensures that all dishes and utensils are properly stocked and stored.
• Provides general resort information for guests.
• Offers warm and sincere welcome/farewell for all guests of La Cantera Hill Country Resort
• including use of guest name when possible & good eye contact with each guest.
• Maintains an up-to-date working knowledge of all resort amenities as well as any special events.
• Interacts with resort staff in a professional manner, assisting other departments when necessary.
• Attends mandatory monthly department meetings and appropriate resort and division meetings.
• Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks. broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor.
• Acts with responsibility towards all company property, supplies, and equipment.
• Reports to work on time as designated by the posted schedule.
• Maintains a professional appearance. Follows all La Cantera Hill Country Resort dress code standards.
• Remains alert, courteous, and helpful to the guests and colleagues.

• Previous upscale hotel experience, preferred.
• A minimum formal education of a high school diploma.
• Should have current Food Handlers Certification.
• Fluency in English both verbal and non-verbal.
• Excellent customer service focus and communication skills.

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