Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Do you like a working with data? Do you like innovative, "outside the box" thinking? Do you have strong analytical and research skills?

The Employment Development Department's (EDD), Field Audit & Compliance Division's (FACD), Central Operations, is looking for one (1) motivated, creative, Associate Governmental Program Analyst (AGPA) or Staff Services Analyst (SSA), to join our team as an Operations Analyst in the Operations & Strategic Planning Group!

The incumbent will be responsible for developing, maintaining, reviewing, monitoring, tracking and making recommendations regarding critical technology inventories, lists, and rosters that FACD maintains along with support of technology applications. Analyzing and monitoring budgets and data warehoused in existing systems and processes from the central office and field offices. Gathering and analyzing facility and program data to meet requirements for premises along with preparation of required reporting.

The analyst will handle sensitive issues in a professional, expedient manner and perform a variety of programmatic, strategic and operational planning activities such as: technology testing efforts, serving on teams, providing customer service, coordination with other groups, and participation on business process improvement projects. The ideal analyst is knowledgeable about FACD programs, policies, procedures and management of program data.

This position may be filled at either the AGPA or SSA level for recruitment purposes!

See the AGPA and SSA duty statements for specific job details. If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

This position is headquartered in downtown Sacramento, CA at 722 Capital Mall, Room 1077  Sacramento CA 95814 ARU 706

This Position may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

Don't forget to take the exam!

New to State Service?

The State of California has a great benefit package for permanent, full-time employees including,health, dental and vision insurance, several paid holidays per year, vacation, sick leave and other paid leave accruals, voluntary 401k and 457 plan enrollment options and more!

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Staff Services Analyst Bulletin

Associate Governmental Program Analyst Bulletin

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/29/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department

Mail In Address

Attn: Job Control # 470609

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department

Drop Off Address

Attn: Job Control # 470609

EDD/Human Resource Services Division (6th floor solar)

722 Capitol Mall

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• School Transcripts
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
• Other - A Cover Letter is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

Hiring Unit Contact:
Sophia Lopez-Howard
(916) 653-1669
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 654-8434
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ must be typed using a standard, 12 point font and not exceed 2 pages in length, with single spacing, while providing a thoughtful, detailed response to the prompts below.

1) Describe how your knowledge, skills, abilities and work experience have prepared you for this position as described in the job posting and position statement.

2) This position requires effective investigation, evaluation, and planning. Please share an experience when you used these skills.

Job Tags

Holiday work, Permanent employment, Full time, Work experience placement, Remote job,

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