The Sales Representative sells company products or services in an assigned area or territory. This role develops sales leads and creates new customers, builds business relationships with new and existing customers and exudes thorough knowledge in the products and services being offered to the customer.
• Compiles catalog of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travels throughout assigned territory to call on regular and prospective customers and pursue orders or talks with customers by phone.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features and benefits.
• Quotes prices and credit terms and prepares sales contracts for orders obtained. Provides credit applications and assists in collection of past due accounts.
• Estimates date of delivery to customer, based on knowledge of production and delivery schedules.
• Develops and maintains relationships with purchasing contacts.
• Prepares reports of business transactions and maintains expense accounts.
• Coordinates customer training.
• Enters new customer data and sales data for current customers into computer database.
• Investigates and resolves customer problems with deliveries.
• Successfully and consistently achieves sales quotas.
• Sells and promotes the Merchandising System and the accompanying products.
• Instructs employees or purchasers in use of merchandising systems.
• Attends state and regional trade shows.
• Additional duties as assigned.
• Bachelor’s Degree in Business Administration, Sales, Engineering, or related field
• 6+ years progressive business experience; or equivalent combination of education and experience
• Occasional travel either locally, nationally, and/or internationally may be required
• High degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.
At Matthews International, we believe in a world of inspired possibilities. We believe that taking pride in our past inspires growth for the future. And that we all have a responsibility to explore new ways of thinking, working and advancing our craft.
Globally headquartered in Pittsburgh, Pennsylvania, Matthews International is home to a global network of employees operating in three distinct industries—SGK Brand Solutions, Memorialization and Industrial Technologies. We care deeply about what they do each day—because when we’re inspired, we can inspire others. We can make difference that goes beyond expectations—for our clients, our community and our company.
Our dedication, drive and determination empower creativity and give us strength to transform inspired possibilities into inspiring realities. This is strengthened by our values which are fundamental to our business and guide how we work—to demonstrate integrity, cultivate employees, be our best, innovate and live the Matthews spirit.
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