Job Description

Job Description

PURPOSE:

The Shop Utility Person in the Truck & Equipment Shop plays a vital support role in maintaining a clean, organized, and efficient work environment. This position is responsible for assisting mechanics, performing basic maintenance tasks, cleaning and organizing tools, and ensuring the shop operates smoothly.

DUTIES/RESPONSIBLITIES:

• Performs routine building maintenance in such a manner as to minimize interruption of customers or employees.
• Keep exterior/interior of the service department clean and orderly
• Ensure spaces are prepared for the next day by taking out trash and recycling along with other garbage.
• Maintain and store all company supplied tools, equipment, and supplies
• Inspects, Maintains and Cleans shop equipment based on monthly schedules,
• Maintain a safe and organized work environment by following all safety procedures and protocols.
• Will keep our shop bay areas tidy by sweeping, crushing filters, etc.
• Cleans oil storage tanks according to procedures.
• Maintain wash bay and cleaning equipment to ensure proper operation
• Shuttle completed units to the front for customer pickup, ensuring that inside and outside of unit is clean and presentable
• Runs errands as directed by service manager.
• Transport tools, parts, and equipment within the shop as needed.
• Removes any old scrap parts from shop after checking with parts manager.
• Assists technicians with oil and water spills and with emptying drain tubs
• Follow all company policies or procedures.
• Uses proper eye, hand, and body protection when using products that require protection.
• Perform yard work and snow removal and operate and maintain the equipment.
• Run errands for service and other departments as directed.
• Wash and clean service truck fleet.
• Clean and detail trucks/equipment for the sales department
• Load and Unload equipment for sales department

KNOWLEDGE, SKILLS & ABILITIES

• Organizational Skills
• Professional attitude and appearance consistent with position and responsibilities.
• Self-motivated and detail oriented and able to work with minimum supervision.
• Achieve high quality service standards and consistent cost controls.
• Work as a team member, assisting when needed and requesting assistance when needed.
• Utilize critical thinking skills to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to successful conclusion.
• Ensure adherence to company policies, safety protocols, procedures, and practices.

QUALIFICATIONS:

• Must be committed to 100% customer satisfaction
• Strong computer skills
• Ability to work independently
• Willingness to work flexible hours if necessary
• Strong communication, interpersonal skills and customer service.
• Ability to handle stressful situations with calmness and professionalism.
• Ability to adapt quickly and effectively to changing delivery situations
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Must be able to lift up to 75+ pounds
• This position will include long periods of standing up to 4 hours at a time.
• This position may include bending, stooping, lifting, etc.

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