Service Advisor Job at Al Serra Auto Plaza, Grand Blanc, MI

VWtVUWhSbjhyMVpDZWVabTFqeUI2Rk1SSnc9PQ==
  • Al Serra Auto Plaza
  • Grand Blanc, MI

Job Description

Al Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee) Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to create remarkable experiences for our customers. We are driven by our passion to simply be the best at what we do. Bring your talent to the Al Serra Auto Plaza! Our opportunities for personal and professional growth and development are outstanding. Responsibilities

  • Greeting customers and directing them to an available technician
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
  • Answering customer questions about service outcomes and consulting with technicians when necessary
  • Informing customers about potential cost savings and warranty protections
  • Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in
  • Overseeing and managing the service center’s scheduling and workflow
  • Informing customers of changes in service or when their vehicle is ready to be picked up
Qualifications
  • Values – integrity, drive, team player
  • Ability to learn and follow body shop process
  • Ability to learn and utilize diagnostic tools and special equipment
  • Possesses ASE (level 2 or above) or State Technician Certification(s)
  • Body Shop experience with import or domestic brands and automotive service-related operations
  • Experience in dealership systems
Benefits
  • Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
  • 401K and Roth IRA - with both matching and retirement contributions by Al Serra Auto Plaza
  • Vacation time, generally ranging from one week up to three weeks per year based on time of employment
  • Life Insurance
  • Disability - both Short Term and Long Term
  • Employee discounts on New and Used vehicles
  • Flex Spending Available

Job Tags

Full time, Temporary work,

Similar Jobs

Aimbridge Hospitality

Front Desk Agent $15 per hour Job at Aimbridge Hospitality

 ...equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive...  .... Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding... 

Moffitt Cancer Center

Oncology Medical Spanish Interpreter Job at Moffitt Cancer Center

 ...Medical Interpreter I provide interpreting services to Limited English Proficiency patients and Moffitt Cancer Center providers during...  ...completely what others convey in the source language; ability to speak and be readily understood in both languages. Written competence... 

Baylor Scott & White Health

Primary Care Migraine Telemedicine - Nurse Practitioner Job at Baylor Scott & White Health

 ...personalities who thrive in a collaborative environment Ability to navigate and troubleshoot occasional IT challenges inherent in telemedicine Positive attitude and adaptability Unique Selling Points: Forefront of innovative care in migraine management Part... 

Caring Transitions

Estate Sales / Online Auction Team Member/Relocation Specialist Job at Caring Transitions

 ...mission: to positively impact the lives of seniors and their families during times of transition. We understand the challenges of relocation, downsizing, estate sales, and more, and we are looking for passionate and compassionate individuals to help us provide top-... 

Mechanics & Body Shops Marketplace

Heavy Duty Diesel Technician/Mechanic - Excellent Benefits Job at Mechanics & Body Shops Marketplace

 ...Are you a Heavy-Duty diesel technician looking for a stable work environment with a reputable company and a family-oriented culture? Are...  ...for the past 18 years. Were looking for a heavy-duty diesel mechanic to maintain and service all of our equipment, which includes...