Job Description

Front Desk - School Secretary - Administrative Assistant We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Responsibilities: • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility • Strengthen existing abilities and gain new ones by participating in training opportunities • Generate status reports as requested so the team is informed with progress reports • Act as a point of contact for complaints or questions from customers and respond in a timely manner • Buy materials for the office when necessary The secretary is employed to carry on the clerical work of the school. • The Administrator is responsible for delegating this work to the secretary and for supervising this position • The secretary's job can be classified under two headings: (a) the work of the school office and (b) the responsibility of a secretary to the Administrator and Director of Education • With direction from the Administrator and Director of Education maintains and coordinates multiple calendars to include the school activities and events calendar • Work efficiently with a service-oriented attitude under stressful situations with constant interruption • Maintain cooperative working relationships with students, staff, parents, and community members contacted in the course of work all while representing the mission of The Victory Center General Management: • Direct and manage day-to-day office systems, including mail, fax, phone, email, photocopying, and program databases • Maintain Administrator and Director of Education's calendar for scheduled events, conferences, etc. • Schedule, attend, and take minutes at weekly team meetings with Administration Staff Communications: • Facilitate school-wide communication • Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions/agencies on a range of specified issues; ensuring appropriate responses and or actions are taken by the relevant person or persons • Prepare and send an email and written correspondence to parents, as necessary Staff/Parents Students: • Maintain and audit student files ensuring all necessary forms are up to date and compliant with the policies of TVC and local and state agencies • Maintain scheduling for IEPs, Parent Training, Outreach Program Registration, School Tours, and Student Evaluations • Schedule Tours for prospective families, follow up, and report outcomes to Administrator and Director of Education Finance/Scholarship: • Assist in State compliance of registration for State Funded Scholarship Scholarships. • Maintain daily student attendance Events: • Assist Administrator in the planning of fundraising events and registration of community events that represent and support the cause Qualifications: • History of being deadline-driven and extremely organized • High school diploma or GED required, some college experience preferred • Prior experience in office management or our industry is a plus • Shows great interpersonal skills and excellent written communication • Proficient in basic computer software and can quickly learn to use new programs • A minimum High School Diploma is required and two years of office administrative experience in the area of assignment; or an equivalent combination of education and experience is sufficient to successfully perform the essential duties of the job as listed above About Company: We focus on comprehensive individualized programs with a 1:1, 2:1, and 3:1 student/teacher ratio, in a unique classroom setting in Southeast Florida. Most children with autism and their families do not have access to tailored, research-based programs. We provide intensive therapy based upon the principles of Applied Behavior Analysis (ABA), in particular those associated with B.F. Skinner’s (1957) analysis of verbal behavior. This form of therapy is typically provided to children with autism in home-based programs. ABA is a scientifically proven, systematic approach to the assessment, treatment, and evaluation of behavior, developing functional life skills, nurturing a greater command of language, and decreasing maladaptive behavior such as self-injury and aggression. The Victory Center, Inc. is a Florida-based, 501(c)(3) non-sectarian nonprofit corporation that provides children with autism and related disabilities comprehensive individualized treatment.

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