Job Description

Job Description and Duties

Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Record Resolution Unit performs various technical and analytical reviews of work relating to the processing of Record Error Correction requests received from criminal justice agencies and programs within the Department of Justice. The PT II accesses a variety of databases and systems including, but not limited to, the Automated Criminal History System, the Batch Processor, Justice Automated Data Exchange, and the Applicant Processor. The PT II researches, analyzes, and resolves messages from the Federal Bureau of Investigation Interstate Identification Index System.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 473035 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you  must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

Completion of an online hiring test is REQUIRED to proceed in the selection process for this position. An email with test information will be sent to all applicants within 15 business days after the close of this job posting from assessment.support@doj.ca.gov . If you submitted your application and have not received the test information email within 15 business days after the close of the job posting, please immediately contact the hiring contact listed on this job posting.

Hiring assessments are typically taken on a personal computer and may require candidates to visually identify information, type long passages, listen to audio recordings, or speak into an audio recorder. If you need a reasonable accommodation to take this test, please contact Satnam Shergill by the final filing date listed on this bulletin.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/22/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

Mail in-CJIS Divisions

Attn: Satnam Shergill - JC-473035

PO Box 160608

Sacramento , CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

Drop off- CJIS Divisions

Satnam Shergill - JC-473035

4949 Broadway

Sacramento , CA 95820

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  Cover letter is required and must be included.

• Other - References are required and must be inlcuded. 

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Satnam Shergill
(916) 210-2513
Satnam.Shergill@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Job Tags

Permanent employment, Full time, Immediate start,

Similar Jobs