Job Description

Additional Information

Job Number 25010557

Job Category Rooms & Guest Services Operations

Location Courtyard Miami Downtown/Brickell Area, 200 SE Second Avenue, Miami, Florida, United States, 33131VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Reports To: Front Office/Operations Manager

Supervises: N/A

Job Purpose: Guest Relations, Check-ins, checkouts and ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.

Job Responsibilities:

• Perform all audit procedures as set forth by the Hotel and company, on a daily basis.

• Verify the status of all wake-up call requests and ensure they are properly handled.

• Balance all cash receipts and work performed during the audit shift. Make deposits of cash.

• Prepare the front office for the ‘AM’ shift and reset day’s business.

• Act as a Guest Service representative and manager on duty during the night time hours.

• Act as PBX operator during the audit shift.

• Attend and actively participate in all front office meetings.

• Participate in all training and cross training programs.

• Take the initiative to greet guests in a friendly and warm manner.

• Other duties as assigned.

Job Skills:

• Understand and use math concepts in order to design a financial or economic system.

• Work math problems quickly and accurately.

• Understand and use computers and related equipment.

• Speak and write clearly to report financial information

Requirements

Education

• HS Diploma or equivalent

Starting at $17.00 per hour

Full Time

Medical, Dental Insurance, 401K, Holiday Pay, Vacation and Paid Time off

This company is an equal opportunity employer.

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