Join the J. Wilkes Tasting Room and be part of an exceptional team passionate about crafting wines that capture the essence of California’s Central Coast. Located in the vibrant heart of Santa Barbara's Funk Zone, just a block from the ocean, we offer a unique opportunity to work in an inspiring and dynamic environment.
We're seeking enthusiastic sales associates who are excited to provide guests with a warm, welcoming, and educational tasting experience. If you love wine and enjoy connecting with people in a beautiful setting, we’d love to hear from you!
About the Role:
Our tasting room offers guests a welcoming space to explore and enjoy our wines in an informative, relaxed atmosphere. As a tasting room associate, you’ll play a key role in guiding guests through their tasting journey, sharing insights into our small-batch wines, and ensuring each visitor leaves with a memorable experience. We prioritize maintaining a clean, organized environment, delivering attentive service, and fostering genuine connections with our customers.
Responsibilities
• Pour and describe wines with expertise, passion, and enthusiasm, creating an engaging experience for guests.
• Actively promote and sell wine club memberships, wines, food, and merchandise to enhance customer experience.
• Manage transactions efficiently, including operating the cash register.
• Support the team in daily duties including but not limited to opening and closing duties, including cleaning, restocking and organizing the tasting room to ensure a welcoming environment.
• Adhere to all safety protocols and alcohol service guidelines.
• Efficiently process and pack wine orders with precision and care.
• Maintain a clean and organized tasting room at all times.
• Participate in special projects and perform additional duties as needed.
Qualifications/Experience:
• Previous experience in a tasting room or customer service setting is preferred.
• A professional, courteous, and approachable demeanor.
• Proven ability to multitask effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with a focus on providing outstanding guest experiences.
• Ability to lift and carry up to 50 pounds and stand for extended periods.
• Flexible availability, including weekends and holidays.
• Must be at least 21 years of age.
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