Job Description

Job Title: HVAC Service Manager | Atlanta, GA

About Us: Join a leading HVAC service provider committed to excellence and career growth. Our client is expanding and looking for a skilled HVAC Service Manager to lead their dynamic team. If you’re an experienced technician ready to step into a leadership role, this is your opportunity to drive operational success and deliver outstanding service.

Role Overview: As the HVAC Service Manager, you will oversee the daily operations of the service department, manage a team of skilled technicians, and ensure the highest standards of customer satisfaction. This role is ideal for a technically proficient professional ready to lead and make a significant impact on team performance and overall operations.

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) with company match.
• Generous paid time off and holidays.
• Professional development and growth opportunities.
• Relocation assistance available.

What Our Client Offers:

• Competitive Salary: $75K–$90K, based on experience.
• Performance-Based Incentives: Additional earnings based on achieving key metrics.
• Career Advancement: Opportunities for professional growth and leadership development.
• Comprehensive Benefits Package: Including health insurance, retirement plans, and more.

Key Responsibilities:

• Team Leadership: Supervise, mentor, and inspire HVAC technicians. Set performance standards and foster a collaborative work environment.
• Operational Management: Oversee daily service operations, including scheduling, dispatching, and resource management. Implement processes to enhance efficiency and service delivery.
• Customer Service: Address and resolve escalated customer concerns, ensuring exceptional customer satisfaction.
• Technical Oversight: Provide expert guidance on complex HVAC issues, ensuring the delivery of high-quality technical solutions.
• Financial Management: Manage the department’s budget, monitor performance metrics, and develop strategies to control costs while driving revenue growth.
• Training and Development: Identify training needs and implement development programs to promote continuous learning and professional growth within the team.

Qualifications:

• Experience: Proven experience as an HVAC technician with in-depth knowledge of HVAC systems and technologies. Previous supervisory or management experience is preferred, but strong leadership potential is essential.
• Leadership Skills: Excellent communication and interpersonal skills, with the ability to inspire, guide, and develop a team.
• Problem-Solving: Strong analytical abilities with a proactive approach to addressing operational challenges.
• Technical Proficiency: Familiarity with HVAC service tools and software.
• Certifications: Valid HVAC certification and a driver’s license are required.

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