Job Title: Home-based Flight Reservationist
Company: EcoWay Voyagers
Location: Remote
Job Description:
Flight Booking Assistance: Assist customers in booking flights, providing personalized recommendations based on their preferences, budget, and sustainability values, while ensuring compliance with airline policies and regulations.
Remote Customer Support: Respond to inquiries and requests from customers via phone, email, and online chat, providing timely and accurate information about flight options, availability, fares, and booking procedures.
Itinerary Management: Coordinate with airlines and travel partners to manage flight itineraries, confirm reservations, issue tickets, and handle changes or cancellations as needed, while maintaining detailed records and documentation.
Sustainability Promotion: Educate customers about eco-friendly airline options, carbon offset programs, and sustainable travel practices, encouraging them to make environmentally conscious choices when booking flights.
Travel Advisory Services: Provide travel advice and assistance to customers, including visa requirements, travel restrictions, health and safety guidelines, and destination information, to ensure a smooth and enjoyable travel experience.
Remote Administrative Support: Provide administrative support to the reservations team, including data entry, filing, document preparation, and other tasks as needed to maintain efficient operations and customer satisfaction.
Benefits:
Remote Work Flexibility: Enjoy the flexibility and convenience of working remotely, promoting work-life balance and reducing environmental impact.
Professional Development: Opportunities for learning and growth in the travel industry, customer service, and sustainable travel practices, with access to training resources and development programs.
Competitive Compensation: Receive a competitive salary package with potential performance-based bonuses and incentives.
Eco-Conscious Benefits: Access to eco-friendly benefits such as sustainable travel perks, carbon offset programs, and opportunities to participate in environmental conservation initiatives.
Positive Work Culture: Join a supportive team of travel professionals committed to sustainability, environmental stewardship, and providing excellent customer service.
Qualifications:
Customer Service Skills: Excellent customer service skills with a friendly and professional demeanor, and the ability to interact with customers professionally and effectively.
Communication Proficiency: Strong verbal and written communication skills to convey information clearly and courteously, both over the phone and via email or chat.
Attention to Detail: Meticulous attention to detail to ensure accuracy in flight reservations, itinerary management, and administrative tasks.
Tech Savvy: Comfortable using flight reservation systems, communication tools, and digital platforms to assist customers and support remote operations.
Sustainability Awareness: Awareness of sustainability principles, eco-friendly airline options, and a genuine interest in promoting responsible travel practices.
Adaptability: Ability to adapt to changing priorities, handle multiple tasks simultaneously, and thrive in a fast-paced, remote work environment focused on customer satisfaction and sustainability.
Team Player: Collaborative mindset with the ability to work effectively as part of a remote team, supporting colleagues and contributing to a positive work culture.
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment...
...Join our compassionate team today as a Nurse Supervisor (RN or LPN)atour award-winning Cassia senior community, Chapel View!... ...-bed care center, offersShort-Term Rehab, Skilled Nursing, and Hospice Care services. We have a diverse staff and supportive leadership...
...carpenter's union) Job Details Responsibilities: Exercise general supervision of multiple job sites to monitor and manage... ...various phases of the project. Oversee performance of all trade contractors and review architectural and engineering drawings to ensure...
The FMEC Designer primary role is to assist our Engineering department with designing plastic injection molds and die cast dies. Experience with Unigraphics is strongly preferred, but not required if the candidate has experience with other design software. Ability to learn...
We are seeking a reliable and experienced CDL-A Dedicated Dry Van Truck Driver to join our team. The ideal candidate will deliver goods safely and efficiently across designated routes, ensuring compliance with all relevant safety standards while maintaining exceptional...