Job Description

Job details

Pay

• $18+ per hour

Job type

• Full-time

Shift and Schedule

• Day shift

Location

• Raleigh, NC

Benefits

• Company car
• Performance Pay
• Dental insurance available
• Health insurance available
• Vision insurance available
• On-the-job training
• Paid time off
• Paid training
• Specialty Tools provided

Full job description

Short Version:

Join ServiceRX as a Fitness Equipment Field Service Technician and play a key role in maintaining and repairing a wide range of fitness equipment for both residential and commercial clients. This hands-on position involves performing repairs, preventive maintenance, and occasional installations, with a focus on timely and efficient service. Ideal candidates will bring at least one year of electrical/mechanical experience (life experiences included), have the ability to read technical diagrams, and possess strong customer service and communication skills. Responsibilities also include managing parts orders, completing work orders via mobile phone or PC, and maintaining up-to-date technical knowledge. Must be detail-oriented, organized, and capable of multitasking, with a reliable phone and/or internet connection. Apply now with your updated resume to become a vital part of our team and contribute to the high-quality service our clients expect.

Long Version:

ServiceRX is on the lookout for a dedicated Fitness Equipment Field Service Technician to join our dynamic team. This role is pivotal in ensuring the optimal performance and maintenance of both residential and commercial fitness equipment. The ideal candidate will be responsible for a variety of tasks including repairs, preventive maintenance, and the occasional installation of fitness machinery such as treadmills, ellipticals, climbers, recumbent bikes, and weight systems. Efficiency and timely service are at the heart of this position, alongside diagnosing and repairing equipment, managing parts orders and returns, and adeptly handling work orders through our mobile and PC applications.

We value communication and expect our new technician to work closely with office staff to ensure work orders are completed accurately and promptly. Continuous learning is key; maintaining technical proficiency through manufacturer training, self-study, and networking is essential.

Qualifications for this role include a minimum of one year of electrical and/or mechanical experience, with life experiences also considered valuable. The ability to interpret exploded parts diagrams and diagnose equipment issues is crucial, alongside stellar customer service and communication skills. Candidates must be detail-oriented, organized, capable of multitasking, and possess a reliable phone and/or internet connection.

If you're ready to bring your expertise to our team and make a significant impact on the fitness industry, we encourage you to apply with an updated resume. Join ServiceRX today and help us elevate the standard of fitness equipment service and support!

How we invest in you:

• Pay: $18 + per hour
• Shift: Averaging a 4-day work week!
• Medical, dental, vision insurance available
• PTO
• Accident plan
• Company gear AND car is supplied.
• On-the job training provided.
• Software training provided.

Responsibilities:

• Perform repair, preventive maintenance, and occasional installation of residential & commercial fitness equipment.
• Perform service in a timely manner.
• Diagnose and repair fitness equipment including treadmills, ellipticals, climbers, recumbent bikes, single/multi-stack weight systems, etc.
• Order and return parts when required.
• Complete work orders using the mobile app software and/or a PC/Scan to upload documents when required.
• Update work order statuses and complete work orders according to company procedures.
• Communicate with the office staff to facilitate accurate & timely completion of work orders.
• Maintain a technical proficiency level with old and new equipment through manufacturer training, reading manuals, networking with other service technicians, and online training videos.

Qualifications:

• Candidate must have at least 1 year of electrical and/or mechanical experience. Life experiences will qualify as well.
• Must be able to read exploded parts diagrams and diagnose technical equipment issues.
• Must have excellent customer service and communication skills.
• Must have a reliable phone and/or internet.
• Must have phenomenal customer service.
• Must be detailed oriented, organized, and have the ability to multitask.
• Must be able and willing to drive in a company car daily.
• Apply with an updated resume to join our team today!

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

When it comes to fitness equipment repair service, ServiceRX is your best source. You deserve a good fitness equipment technician and ours are factory certified, experienced, and skilled. We know how to repair fitness equipment and keep it running smoothly.

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