Job Description

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Representative to work at a premier company in Madison, WI. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Pay $21
Hours: 8am - 5pm
This is NOT a remote position - In office everyday! 

What’s a typical day as a Customer Service Representative? You’ll be:
• Responding to internal and external customer inquiries via phone and email.
• Resolving issues within department standards and goals.
• Answering customer calls and emails related to orders, product information, and pricing.
• Processing customer orders and complaints promptly and accurately.
• Collaborating with multiple departments to resolve customer issues.
• Creating and maintaining customer accounts.
• Participating in daily department meetings and meeting individual metric standards.
• Recommending products to proactively close phone sales.
• Participating in continuous improvement activities and compliance trainings.

This job might be an outstanding fit if you:
• Have a high school diploma or equivalent.
• Have a minimum of 1-year relevant customer service work experience.
• Have experience providing customer service to international customers.
• Are proficient with Microsoft Office.
• Have effective verbal and written communication skills in English.
• Have a customer-centered mindset and the ability to deescalate emotions.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!

#GRACE
#P1
#Madison

9625162

Job Tags

Full time, Work experience placement,

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