Job Description

Job Posting: Entry-Level Customer Service Representative

*THIS POSITION IS NOT REMOTE - ONLY LOCAL APPLICANTS WILL BE CONSIDERED* 

Are you interested in starting a career in customer service but lack extensive experience? Do you seek opportunities for growth?

Kelly Services is hiring a entry-level customer service representative for our customer in Wailuku!

Location: Wailuku, Maui
Schedule: Monday - Friday, 7:30 AM - 4:00 PM (30-minute unpaid lunch)
Pay Rate: $14/hr

Position Summary: 
We are currently hiring an Entry-Level Customer Service Representative for a contract-to-hire position. Under general supervision, you will develop and maintain customer relations, assist customers with pricing and delivery or will-call requirements, and perform inventory control and administrative tasks.

Essential Job Functions and Responsibilities:
- Adhere to all safety practices and procedures while performing tasks in all work areas.
- Assist customers with product pricing and delivery or will-call requirements, both in person and over the telephone.
- Ensure validity of licenses (e.g., Restricted Use licenses) and update database as necessary.
- Input cash and credit card payments into the JD Edwards system; prepare deposit slips and make bank runs.
- Communicate delivery requirements to warehouse personnel and update delivery tags daily for accurate sales figures.
- Handle customer complaints and issues professionally and within company policy.

Qualifications:
- Strong computer skills; working knowledge of MS Word and Excel required.
- Excellent customer service and communication skills.
- Strong attention to detail.
- Interest in commodities such as agricultural, turf & ornamental, pest control, and industrial products is desired but not required.
- Ability to learn general office procedures and company policies related to sales, billing, inventory, and record keeping.
- Experience with AS400 is a plus but not mandatory.

How to Apply:
If you are eager to start your career in customer service and meet the qualifications listed above, please submit your resume. We look forward to hearing from you! 

#CB
#P1 9599394

Job Tags

Full time, Contract work, Local area, Currently hiring, Monday to Friday,

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