Job Description

Finding a job that fits your lifestyle isn’t always easy . That’s where Kelly® comes in. We’re seeking a Customer Service Representative to work remotely in Mason, OH. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Pay Rate: $17 per hour

Why you should apply to be a Customer Service Representative :

• Competitive pay rate.

• Opportunity to work with a reputable company.

• Work remotely

• Schedule: 8am to 9pm,Mon- Fri - must work either Saturday or Sunday.

• Training Time: 9 am- 5:30 PM, 1st week of training onsite, 2nd-4th week will be remote

• Start Date: Dec 16, 2024

• Possible Temp to Hire

What’s a typical day as a Customer Service Representative ? You’ll be:

• Assists customers telephonically and non-telephonically with service and support issues.

• Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.

• Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

• Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and company’s Retail expectations.

• Uses courteous and professional language.

• Works effectively in a team environment.

• Creates a win-win resolution to problems.

This job might be an outstanding fit if you:

• High School or equivalent is preferred but not required.

• Ability to produce quality and professional written correspondence with customers

• Ability to demonstrate and perform basic math

• Customer service orientation

• Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers

• Commitment to providing resolution to customer issues on the first contact

• Strong English comprehension and a good command of grammar

• Previous experience in a telephonic or personal customer contact position

• If you locals, within 1 hour driving distance from Mason location.

• Can send a screenshot of your internet speed. Minimum download speed is 25mbps and upload speed of 5mbps. Use a laptop/desktop and it should be in wired connection.

What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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