Job Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Associate to work at a premier client in Phoenix, AZ 85004. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Range: $17-$20 per hour depending upon experience.

Shift: M-F, 8 a.m. – 4:30 p.m.

Why you should apply to be a Customer Service Associate:

• Premier client with a strong industry standing
• Opportunity to work in a dynamic and fast-paced environment
• Chance to provide exceptional customer service and build customer loyalty

What’s a typical day as a Customer Service Associate? You’ll be:

• Answering customer phone calls and emails and responding timely and accurately to customer questions
• Providing information about the client's products and services and assisting customers with their orders
• Entering and processing customer orders, ensuring accuracy and efficiency
• Confirming stock and lead times with vendors and processing purchase orders when necessary
• Supporting outside sales by drafting quotes and assisting with customer service activities
• Processing customer payments and refunds accurately
• Keeping accurate records of customer interactions and transactions using Big Commerce and Mas 90
• Proactively resolving customer complaints or escalating them to the appropriate department or manager
• Staying updated on the latest merchandise, promotions, and policies

This job might be an outstanding fit if you:

• Have experience assisting with selling company products
• Possess excellent communication and problem-solving skills
• Are detail-oriented and able to multitask effectively
• Have the ability to work in a fast-paced and dynamic environment
• Are proficient in using customer service software and tools
• Have a positive attitude and a passion for providing exceptional customer service

What happens next:

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Associate today!

#GRACE 9612757

Job Tags

Hourly pay, Full time, Shift work,

Similar Jobs