Community Outreach Assistant Job at Westpeak Consultants, Fresno, CA

VVVnUWdCMzhvVkJQZnVsdjJUeU03VmdXSlE9PQ==
  • Westpeak Consultants
  • Fresno, CA

Job Description

You believe in the extra mile, that hard work breeds success, you don't settle for ordinary, and you're looking for a career opportunity that will challenge, inspire, and lead you closer to your aspirations. 

That's what we believe in too, and we need a dedicated Community Outreach Assistant to join our team ASAP! 

Westpeak Consultants is a community of passionate, entrepreneurial self-starters on a mission to give consumers peace of mind while they connect with their favorite brands. Our work ethic, positive mindset, and core values are redefining how industry leaders expand their market share, reach out to a broader consumer base, and reduce customer churn. 

We push each other forward and celebrate all successes together. 

As the Community Outreach Assistant, you will report to the Marketing & Customer Service Directors. This role is vital to the growth and development of a telecommunications essential service provider and one of our most significant nationwide expansion opportunities. You are solution-oriented, tenacious, have grit, embrace challenges, and are not afraid to get your hands dirty. 

What You'll Do:

You are a wealth of information on all things Westpeak Consultants. Senior Management and Client Executives see you as their primary resource for all information relating to market expansion, outreach solutions, and compliance. Your main focus as the Community Outreach Assistant is to enhance consumer engagement and expand our client's market footprint through direct outreach strategies.

  • Engage, listen, understand, and provide specific product recommendations to lead decision-makers. Customers want transparency, honesty, and solutions, and you will be their advocate 
  • Assist customers with their account activation, explain the delivery and installation methods, maintain that relationship through the customer acquisition and sales cycle, and solve any challenges as they arise  
  • Collaborate with the Marketing and Customer Service Department Heads to create a market expansion process that develops and achieves acquisition objectives, financial goals, and critical milestones for our employees, the company, and our client 
  • Communicate with internal personnel at multiple levels within the organization and lead brainstorming sessions to create innovative marketing and outreach strategies, improve acquisition and closing efforts, and enhance internal training methods 
  • Continually seek opportunities for personal and professional development and actively participate in networking sessions, one-on-one meetings, and regular performance evaluations
  • Exemplify our core values at all times - whether you are in a team setting, meeting with our clients, or working one-on-one with a customer 

What You Need:

  • 1-2 years of experience in a customer service or client-facing role 
  • Excellent communication, negotiation, presentation, and interpersonal skills
  • Unmatched work ethic with a solution-oriented mindset 
  • Effective prioritization skills and ability to multitask throughout the course of a business day 
  • Experience in a leadership and team setting - We are looking for individuals that thrive working with others and are actively looking for a career opportunity 
#LI-Onsite

Job Tags

Full time, Immediate start,

Similar Jobs

RDR Inc.

Entry Level Financial Analyst Job at RDR Inc.

 ...Please apply directly to this position at Active TS/SCI with CI Poly clearance is required prior to consideration. The Entry level Financial Analyst will be a member of the Internal Controls over Financial Reporting (ICoFR) Team The Contractor shall execute and... 

Blue Cross and Blue Shield of Minnesota

Senior Data Analyst Job at Blue Cross and Blue Shield of Minnesota

 ...right thing. If you are ready to make a difference, join us. The Impact You Will Have You will manage semi complex to complex data and information to provide meaningful results, which influence strategic decision-making at Blue Cross! You will work both independently... 

Apex Talent Solutions

Customer Service Position Remote Job at Apex Talent Solutions

Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not...

Mom to Virtual Assistant

Virtual Assistant 15 Hours per Week (IC-BJ) Job at Mom to Virtual Assistant

 ...Pinterest YouTube Asana LTK Requirements ~ Experience in social media / digital marketing (a must) ~ Must be...  ...~ Intuitively organized ~ Abilityto meet deadlines ~15 hours per week (with availabilityto increase as needed) ~... 

Catrina's Cocina & Tequila Bar

Marketing Manager Job at Catrina's Cocina & Tequila Bar

 ...continue to expand, were looking for a creative and enthusiastic Marketing & Social Media Content Creator to help us grow our online...  ...? Were looking for someone who can capture the energy of our restaurants, showcase our delicious food and drinks, and connect with our...