Community Outreach Assistant Job at Westpeak Consultants, Fresno, CA

VVVnUWdCMzhvVkJQZnVsdjJUeU03VmdXSlE9PQ==
  • Westpeak Consultants
  • Fresno, CA

Job Description

You believe in the extra mile, that hard work breeds success, you don't settle for ordinary, and you're looking for a career opportunity that will challenge, inspire, and lead you closer to your aspirations. 

That's what we believe in too, and we need a dedicated Community Outreach Assistant to join our team ASAP! 

Westpeak Consultants is a community of passionate, entrepreneurial self-starters on a mission to give consumers peace of mind while they connect with their favorite brands. Our work ethic, positive mindset, and core values are redefining how industry leaders expand their market share, reach out to a broader consumer base, and reduce customer churn. 

We push each other forward and celebrate all successes together. 

As the Community Outreach Assistant, you will report to the Marketing & Customer Service Directors. This role is vital to the growth and development of a telecommunications essential service provider and one of our most significant nationwide expansion opportunities. You are solution-oriented, tenacious, have grit, embrace challenges, and are not afraid to get your hands dirty. 

What You'll Do:

You are a wealth of information on all things Westpeak Consultants. Senior Management and Client Executives see you as their primary resource for all information relating to market expansion, outreach solutions, and compliance. Your main focus as the Community Outreach Assistant is to enhance consumer engagement and expand our client's market footprint through direct outreach strategies.

  • Engage, listen, understand, and provide specific product recommendations to lead decision-makers. Customers want transparency, honesty, and solutions, and you will be their advocate 
  • Assist customers with their account activation, explain the delivery and installation methods, maintain that relationship through the customer acquisition and sales cycle, and solve any challenges as they arise  
  • Collaborate with the Marketing and Customer Service Department Heads to create a market expansion process that develops and achieves acquisition objectives, financial goals, and critical milestones for our employees, the company, and our client 
  • Communicate with internal personnel at multiple levels within the organization and lead brainstorming sessions to create innovative marketing and outreach strategies, improve acquisition and closing efforts, and enhance internal training methods 
  • Continually seek opportunities for personal and professional development and actively participate in networking sessions, one-on-one meetings, and regular performance evaluations
  • Exemplify our core values at all times - whether you are in a team setting, meeting with our clients, or working one-on-one with a customer 

What You Need:

  • 1-2 years of experience in a customer service or client-facing role 
  • Excellent communication, negotiation, presentation, and interpersonal skills
  • Unmatched work ethic with a solution-oriented mindset 
  • Effective prioritization skills and ability to multitask throughout the course of a business day 
  • Experience in a leadership and team setting - We are looking for individuals that thrive working with others and are actively looking for a career opportunity 
#LI-Onsite

Job Tags

Full time, Immediate start,

Similar Jobs

TP-Link Systems Inc.

Recruiter Job at TP-Link Systems Inc.

 ...remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. We are seeking an experienced Recruiter to join our dynamic Human Resources team. The ideal candidate will have demonstrated success in sourcing, engaging, and hiring top... 

Gravy Train Trucking

Dump Truck/Gravel Train Driver Job at Gravy Train Trucking

 ...Gravy Train Trucking is hiring! We are looking for experienced gravel train, short double, and lead drivers for a full time position with year round work. Training is available for motivated individuals with a commercial learner's permit. Benefits: At Gravy Train... 

Cox Media Group

Board Operator (Part-Time) - WSB Atlanta Radio Job at Cox Media Group

 ...Responsibilities Operating audio controls and digital computer cart system Screening phone...  ..., playback and audio routing for remote broadcasts and network studio events Running...  ...High school diploma/drug free/previous media experience helpful Ability to take... 

iHeart Media

DJ-Announcer Job at iHeart Media

Job Summary:\ Creates, produces and announces topics on the radio, including music, entertainment, politics, news, weather, sports, traffic and other topics of interest.\\ \\ Responsibilities\\ Delivers newscasts -announces radio playlist of musical selections...

Anthropic

Technical Threat Investigator, Safeguards Job at Anthropic

 ...build beneficial AI systems. About the role As a Threat Investigator, you will be conducting investigations around adversarial...  ...Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive...