Collections Consultant Job at Upwork, San Francisco, CA

VjBRVmpSejZwVkJJZk90bjFqK083bGNjSlE9PQ==
  • Upwork
  • San Francisco, CA

Job Description



Upwork has partnered with an Enterprise client, which empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence

They are seeking a highly disciplined, execution-focused Collections Consultant to manage complex, multi-year contracts through every stage of the invoicing and dunning process. This role is ideal for someone who thrives on urgency, understands how to influence outcomes in structured billing environments, and works within government/state collection cycle nuances.

Job Description

  • Manage collections for government and state contracts, including navigating budget cycles and contract renewal periods.
  • Own and execute the full dunning and follow-up process, including 30/60/90 day escalation workflows.
  • Track outstanding invoices and proactively engage with internal billing teams and Account Managers (AMs) to drive resolution.
  • Interpret contractual obligations to identify billing milestones and renewal triggers and ensure compliance with state-by-state guidelines.
  • Work within customer portals to resolve payment-related issues.
  • Advise billing teams on process improvements using data-driven methods

Qualifications

  • U.S.-based with prior experience managing government/state collections.
  • NetSuite ERP power user — you’ve lived in it, not just dabbled.
  • Solid foundation in contracts, obligations, billing milestones, and renewal cycles.
  • Deep familiarity with the timing of state payments, budget cycles, and the “creative” follow-ups often required.
  • Detailed-oriented mindset
  • A sense of urgency and execution while adhering to processes
  • A proactive mindset

Job Tags

Contract work,

Similar Jobs

Woodlands Healthcare Center

Occupational Therapist (OT) Job at Woodlands Healthcare Center

 ...quality care and results are delivered. Position requires : If you meet the below please apply!~ Current California Occupational Therapist (OT) Registration/State Licensure Responsibilities: Reviewing patients medical history, ask the patients questions,... 

Ragin Preparatory Christian Academy Little Lambs

Janitors and Cleaners, Except Maids and Housekeeping Cleaners Job at Ragin Preparatory Christian Academy Little Lambs

 ...Summary Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities,... 

Amazon

Sourcing Recruiter, Legal and Public Policy Recruiting Job at Amazon

 ...Description The Amazon Legal and Public Policy Recruiting team is seeking a talented, customer-focused Sourcing Recruiter to join our organization in support of our growing business. We are looking for a Sourcing Recruiter who can thrive in a challenging, fast-paced... 

Klendworth Project Company, LLC

Farm Equipment Operator Job at Klendworth Project Company, LLC

 ...Job Title: Farm Equipment Operator Pay: $18/hr. to $23/hr. Benefits: ~ Medical Insurance ~ Dental Insurance ~ Vision Insurance ~ Life insurance ~401k Retirement Plan and Company Match ~ Paid Time Off ~ Holiday Pay Why Apply? Home Each Day.... 

Green Power Energy

Solar PV Designer Job at Green Power Energy

 ...The Solar PV Designer will join our Operations Department at our Annandale, NJ headquarters. The Designer will take the results of the Solar Site Survey from the field and create an optimal solar system for our customers. The Designer will get to work with our customers...