Job Description

Job Position:           Carrier Connection Specialist

Location:                 Twin Falls, Idaho

Employment Type:  Full-time

Benefits:                   Benefits Include medical, dental, vision, paid time off, and a 401k

Business:                 Freight Brokerage Company

Carrier Connection Specialist Job Description:

This position will work with carriers interested in working with Giltner Logistics digital freight brokerage applications; help increase carrier reuse by insight and coordination of freight opportunities with Giltner Logistics Offices; and assist in development and maintenance of carrier network data used for supporting business strategies. 

Carrier Connection Specialist Responsibilities:

• Oversee onboarding processes for interested carriers in digital freight offerings
• Part of a subject matter team for digital freight brokerage tools
• Promote digital booking tools to offices and carriers
• Provide support/training to offices
• Monitor and measure performance
• Provide periodic reports
• Support decision makers in process of choosing other digital freight  brokerage tools
• Update Giltner Logistics website, company-wide intranet, etc. (in coordination with respective office/department) with to-date digital freight brokerage tools
• Maintain and update Carrier Relationship Management Database
• Promote other Giltner Businesses (Factoring, Insurance, etc.) to carriers
• Generate carrier network data to share with brokerage offices for client sales purposes
• Develop and maintain a Carrier promotional campaign
• Use Carrier Relationship Management Database
• Coordinate with Corporate Development Office for possible site visits to Carrier offices/locations
• Coordinate with the Marketing Office for social media outreach and awareness, etc. 
• Use digital freight brokerage tools to coordinate reloads/backhauls to carriers from Giltner Logistics Offices
• Inbound and outbound carrier telephone calls to carriers for business and office transfer and coordination

Carrier Connection Specialist Qualifications:

• Previous experience in freight brokerage or truck dispatching
• Previous experience in office operations is a plus
• Experience with Aljex, Parade, Trucker Tools
• Experience in Google and Microsoft products
• Work ethic second-to-none
• Legendary customer service skills
• High attention-to-detail
• Strong critical thinking skills
• Cross train in other operating positions within the team

What We Offer:

• Opportunity for Professional & Personal Growth
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Aflac
• 401(k)
• PTO

Who We Are:

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

*Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.

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