Call Center Specialist Job at D4C Dental Brands, Woodstock, GA

VjBVV2hSbjVybGxOZmV0bTB6bUo2VmdYSmc9PQ==
  • D4C Dental Brands
  • Woodstock, GA

Job Description

D4C Dental Brands is seeking a Call Center Specialist to join our team in Woodstock.

We are looking for talented individuals to assist us in providing a 5-star customer experience for our patients on behalf of our affiliated pediatric dental and orthodontic practices. The Specialist’s primary responsibility will be scheduling patients for dental and orthodontic appointments. The specialist must have a friendly demeanor, the ability to quickly make a personal connection with callers, strong conflict resolution skills, and the ability to properly organize inquiries and requests to ensure they are addressed in a timely manner.

Hours: Monday - Friday, 7:45 am - 5:00 pm
Address: 2230 Towne Lake Pkwy, Building 1100 Ste 140, Woodstock, GA 30189
Hourly Rate: $15 per hour

Ideal Candidate:
  • Bilingual (Spanish) – The ability to read, write, and speak fluently in Spanish and English.
  • Basic knowledge of dental terminology.
  • Previous dental experience.


Why work at D4C Dental Brands?

  • This position allows you to make a difference by helping children achieve a lifetime of great oral health.
  • We foster a family atmosphere where co-workers are very close and take care of each other.
  • Inbound call center (no outbound cold calling!)
  • Monday through Friday work schedule. Spend weekends with family and friends!
  • A competitive benefits package that includes group health coverage, disability insurance, 401 (k) retirement opportunities, paid leave, and attractive dental and orthodontic treatment discounts.
  • Work from-home option after completing one full year of in-office employment.
  • Competitive pay.


Job Requirements:

  • Provide a high level of customer service to all callers.
  • Care for and be an advocate for our patients.
  • Address caller’s needs in an efficient and timely manner.
  • Assist in various administrative functions as needed.
  • Follow company and department procedures and guidelines.

Minimum Qualifications and Skills:

  • High school graduate (or GED).
  • Experience working in a busy environment.
  • Excellent written and verbal communication skills.
  • Independent thinker.
  • Proficient in spelling and typing.
  • Ability to be a team player.
  • Must be reliable.

Job Tags

Hourly pay, Full time, Weekend work, Monday to Friday,

Similar Jobs

Patterson Nissan Longview

Sales Professional - Truck Stop Job at Patterson Nissan Longview

Patterson Truck Stop is a used car dealership in Longview, TX where everyone is crazy about trucks. We have lifted trucks, full-size trucks, and affordable small trucks, too. From Ford F-150s to Toyota Tacomas, drivers can buy trucks of every make and model in one convenient...

Ramp

SEO Editor | Contract Job at Ramp

 ...The Ramp team comprises talented leaders from leading financial services and fintech companiesStripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital Oneas well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In... 

Dunwoody College of Technology

Academic Director - Computer Technology Programs | Dunwoody College of Technology Job at Dunwoody College of Technology

 ...and evaluates faculty members in assigned programs in addition to providing support,...  ...ethic necessary to become proficient for entry level positions. - Work with Student Affairs...  ...QUALIFICATIONS - Masters degree in computer-related discipline. - Must meet MOHE/HLC... 

UnityPoint- Trinity Rock Island

Travel Respiratory Therapist Registered Respiratory Therapist Job Job at UnityPoint- Trinity Rock Island

Embark on an exciting opportunity as a Registered Respiratory Therapist in Rock Island, Illinois. Join our team and make a difference in the...  .... Our dedicated team is available 24/7 to assist you while traveling with our company. We believe in creating a supportive work... 

Jim and Ron's Service Inc.

Tow Truck Driver Job at Jim and Ron's Service Inc.

 ...Job Description Immediate position available for full time tow truck/flatbed driver. If you like working outdoors and like a variety of responsibilities. We are looking for you! Here is your chance to work with a company with a proven history and a great reputation...