Job Description

Become a part of our caring community and help us put health first

Conviva is seeking a dedicated, compassionate, and experienced Associate Operations Director – who is interested in growing with the company and being a part of something great! The ideal candidate must be passionate about contributing to an organization focused on continuously improving consumer experiences and supporting the cultural at Conviva.

Job Functions

• The Associate Operations Director helps develop and leads implementation for staffing plans, policies, and procedures for the clinic.
• Works closely with Clinic Managers, dyad partner, and other cross functional leadership teams across the Primary Care Organizations.
• Decisions are typically related to identifying and resolving complex technical and operational problems within department(s).
• Leads multiple managers or highly specialized professional associates.
• Ensure optimal patient outcomes and company initiatives including but not limited to Quality, HEDIS / STARs, AHCA, financial management and employee and patient retention.

Use your skills to make an impact

Required Qualifications

• Requires a bachelor’s degree in Healthcare Administration, Business Administration, Public Health Administration, or another related field.
• Or in lieu of bachelor’s degree 10+ years of Healthcare Administration/Leadership Experience, with a minimum of 2 years Valued Base setting experience.
• 2+ years of progressive supervisory experience in providing oversight for multiple physician practices or healthcare clinics.
• 4+ years of management experience.
• P & L management experience.
• Efficient in Microsoft software including Excel Word, Outlook and PowerPoint.
• Experienced with electronic medical records.
• For this role you are required to travel between clinics. You also will be required 2 times a year to travel out of the market for leadership meetings. Mileage is reimbursed for all travel.

Preferred Qualifications

• Bilingual English / Spanish
• HEDIS knowledge
• Project management skills / training
• Experience with medical coding
• Master's Degree

Working hours : Monday to Friday 8AM-5PM

*** PLEASE SUBMIT A RESUME WITH APPLICAITON ***

Additional Information

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits : Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$93,000 – $139,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva: Conviva Care Centers provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients’ well-being.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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