Job Description

Full job description

Job Summary:

Coordinates daily operations of the reference desk and reference services in Archives & Special Collections of the University Libraries. Assist patrons in researching and retrieving archival records. Work with other university departments in determining copyright regulations.

Essential Functions:

• Reporting to the University Archivist & Head of Archives & Special Collections, manages the reference desk and reference services in Archives & Special Collections of University Libraries.
• Answers reference inquiries from patrons including students, staff, faculty, and the general public and provides professional research assistance in-person and remote via mail, fax, e-mail, and website forms.
• Fields reference requests and assigns to other staff as appropriate.
• Monitors reading room and ensures security of collections and facility.
• Pages materials, registers patrons, and enforces reading room rules and access policies and procedures.
• Performs reference interview and assists patrons as needed.
• Works with department to collect, tabulate, and maintain annual reference and use statistics.
• Works with department and library staff to promote use of collection, especially through website and social media outlets.
• Assists in training staff, student assistants, and interns/practicum students in relation to reference and research services.
• Helps maintain stack areas.
• Works with/trains other staff and student assistants on reference inquiries and research requests.
• Works with Department Head, University Records Manager, and Office of General Counsel to answer public records requests and recommends and enforces restrictions of applicable records and redaction of information.
• Monitors facility and reports issues to Department Head and Physical Facilities.
• Photocopies and digitizes archival and manuscript materials in various formats as requested by patrons, in accordance with applicable laws and policies, and facilitates delivery.
• Invoices patrons for photocopying, scanning, and reference services and collects and deposits payments for services rendered.
• Works with processing archivists to revise and/or update inventories and finding aids as needed to facilitate access.
• Manages rights and licensing for use of materials from the Archives.
• Performs other duties as assigned.

Education:

Requires a relevant Bachelors Degree.

Licenses/Certifications/Requirements:

None.

Experience:

Requires a minimum of two years experience in reference services preferably in an archival setting providing reference services. Ability to work independently and in a team environment required. Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment required. Excellent and efficient time management skills required. Excellent customer service experience required. Computer proficiency including familiarity with standard Microsoft software applications, online catalogs, and bibliographic utilities. Familiarity with basic scanning equipment and software required. Excellent verbal and written communication skills required. Strong attention to detail and proficient organizational skills required.

Additional Position Information:

Preferred Qualifications

Master’s degree in history, English, or related discipline, with relevant coursework in archival science, or ALA-accredited MLS/MLIS, with archives concentration. Experience providing reference services in an academic library or archives setting. Certified Archivist designation. Experience in working effectively with students, faculty, staff, and the community. Demonstrated knowledge of current archival theory, practice, and standards. Knowledge of national, state, local, and university history.

Leadership:

Responsible for directing and monitoring the work of student and/or temporary workers.

Physical Requirements:

Moderate physical effort required involving long periods of standing, walking on rough surfaces, bending and/or stooping; periodic lifting of moderately heavy items (over 25 lbs. - 50 lbs.).

Working Conditions:

No major sources of working conditions discomfort, standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions, minor heating/cooling or ventilation problems, and/or up to 40% use of PC terminal.

Compensation:

This is a full-time union position with a salary grade 119. Salary range$18.21-$19.23 determination to the SBU Collective Bargaining Agreement.

Application Instructions:

In order to be considered for this position, please complete the online application and attach a cover letter, resume and three professional references with contact information.

Deadline Date:

Review of applications will begin on November 23, 2024.

FLSA Status (exempt/nonexempt):

United States of America (Non-Exempt)

Union Affiliation (if applicable):

Staff Bargaining Unit

For assistance with your application or attachments, please contact the Human Resources representative listed:

Judy Casserman

Email:

[email protected]

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our

Non-Discrimination Statement

for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

All About UA

The University of Akron is a vibrant community driven by collaboration, partnership and a steadfast determination to provide opportunity and success to all learners The University of Akron believes diversity is a vital element of an equitable and thriving workplace. A diverse workforce is essential as we strive to create a dynamic academic environment that prepares students to be citizens of the world around them, and as we deepen the value we place on our connection to the Greater Akron community.

We celebrate the power of uniqueness, and the strength that coalesces when unique voices are heard. We seek to empower employees to lead in their colleges, departments, offices and divisions. People of all backgrounds work on our campus every day, and we value the contribution of each individual in their commitment to a better University of Akron.

We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. Bound and determined to meet every challenge, we continue to climb, to forge new paths and reach new heights – and we want you to join us. Bring your voice. Bring your uniqueness. Bring you. We are Akron. We rise together.

For more information about The University of Akron or the Akron community please visit our

About UA

page.

Benefits

The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our

benefits home page

for more information.

Job Tags

Full time, Temporary work, Local area, Remote job, Flexible hours,

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