API Developer Support Specialist Job at Ramp, New York, NY

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  • Ramp
  • New York, NY

Job Description

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine's 100 Most Influential Companies .

About the Role

In this role, you will serve as an expert in Ramp’s APIs, ensuring that our customers and partners can effectively build, troubleshoot, and optimize their Ramp integrations. You will be the technical backbone for our developer community, working directly with them to overcome challenges and identify opportunities for product improvements. You will also help shape the evolution of Ramp’s API offerings and integrations within the App Center, helping us continuously raise the bar on quality, reliability, and ease of use. Additionally, you’ll have the unique opportunity to interface with technical and product leaders at emerging fintech startups, frequently engaging with Ramp’s marquee partners to drive next-level innovation and collaboration across the ecosystem.

What You’ll Do

  • Drive Developer Success

  • Product Feedback & Improvement

  • Oversee Technical Support

  • Continuous Learning & Community Engagement

What You Need

  • Technical Experience

  • Problem-Solving & Communication

  • Customer Orientation

  • Preferred Qualifications

Nice to Haves

  • Experience with Retool

  • Experience working in financial technology

  • Basic understanding of financial technology or accounting principles

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation

$114.2K – $184.1K • Offers Equity

Job Tags

Remote job, Full time, Home office, Relocation package, Flexible hours,

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