Job Description

Remote Contact Center Agent (Inbound Customer Service & Sales Support) - Auto Insurance Industry

Hiring Immediately - Full-Time Remote Opportunity

Are you a great communicator who enjoys helping people? We're looking for Remote Contact Center Agents to join our team! In this role, you'll handle inbound calls from customers interested in auto insurance quotes. Your main responsibility will be to gather key customer information and smoothly transfer calls to our partnered sales vendors who will provide the quote.

If you're customer-focused, detail-oriented, and ready to start immediately, we'd love to hear from you!

What You'll Do:

Answer inbound customer calls in a professional and friendly manner.
Gather and accurately document customer details before transferring them to the appropriate sales vendor.
Provide basic auto insurance information and confidently address common customer questions.
Use rebuttals and problem-solving skills to handle objections and keep the conversation on track.
Maintain a high level of customer satisfaction by delivering a smooth, seamless experience.
Meet performance metrics related to call handling, transfers, and customer engagement.

What We're Looking For:

Strong communication skills - both verbal and written.
Active listening and problem-solving abilities.
A positive attitude and ability to build rapport quickly.
Attention to detail and accuracy when documenting customer information.
A goal-driven mindset, with a focus on meeting and exceeding metrics.

Job Details & Requirements:

Pay: Starting at $16.00 per hour.
Schedule: Monday-Friday, 9:00 AM - 6:00 PM EST.
Fully remote position - must have high-speed internet and a wired connection to a router.
Must be able to start immediately.
Background check required as part of the hiring process.

Why Join Us?

Work from home with a structured, consistent schedule.
Gain valuable customer service and sales support experience in the auto insurance industry.
Be part of a supportive team that values professional growth.

If you're ready for a fast-paced and rewarding remote opportunity, apply today!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Monday to Friday,

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